Despite all the good will and intention in non-profit organizations, things can go wrong!
Complaints policies, if well-structured, can support a non-profit in growing and learning from stakeholder feedback.
Links:
Standards Program Complaints Policy
Policies, templates, and samples to support your nonprofit organization
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We acknowledge that the land on which we work is the traditional and unceded territory of the Huron-Wendat, Anishinabek Nation, the Haudenosaunee Confederacy, the Mississaugas of the Credit First Nation, and the Métis Nation, and is still home to Indigenous people from across Turtle Island
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